Stota Pay understands the importance of your privacy and is committed to keeping the personal information you provide secure. This Privacy Policy outlines how we may collect personal data when you utilize our payment service platform from our site, and use, disclose, and secure your data. This document is important, and you are advised to read it carefully to understand our practices concerning your data and how we will treat your information.
Information We Collect
When using TenderGuru Stotopay, it means that we may collect:
- Personal Identification Information: First name, last name, email address, phone number, billing address, government-issued ID, and other details required for registration.
- Payment Information: These consist of bank account details, card information, transaction history, and of course, other financial data we need in processing payments and payouts.
- Device and Usage Data: IP address, browser type, device information, and browsing activity in order to improve our services and ensure their security.
- Communication Data: Messages and inquiries you send to us, including customer support interactions.
How We Use Your Information
We use your data to:
- Manage secure and efficient payments and payouts.
- Verify your identity, meeting requirements laid out by us through legal and regulatory channels, and fraud prevention.
- Communicate with you about your transactions, updates on your account, and the services.
- Develop functionality in the platform and enhance user experience.
- Satisfy legal obligations and resolve disputes.
We will not rent, trade, or share any personal information about you with third parties for marketing.
Sharing Your Information
Your data could be shared by:
- Payment Processors and Financial Institutions: to facilitate transactions.
- Service Providers: IT systems, data analysis, and support teams that are also bound to confidentiality.
- Legal and Regulatory Authorities: The law mandates such actions to be taken.
- Business Transfers: such as mergers, acquisitions, and asset sales.
Security of Your Information
We employ industry-standard security measures, such as encryption, firewalls, and secure protocols, to secure your information. Though we do put in place the best possible measures to ensure that no data is tampered with, remember that the method of transmission of the data being online is never completely secure.
Your Rights and Choices
You may:
- Access and update your information.
- Request the deletion of your data except where this would contravene legal and operational conditions.
- Opt out of marketing communications.
- Contact us in case of any privacy-related queries.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze usage. It is possible to manage your cookie preference in your browser settings.
Children’s Privacy
Our services are unavailable to minors under 18. We do not intentionally collect information from children. On discovery, such information will be deleted immediately.
Changes to This Policy
This Privacy Policy may change from time to time, reflecting changes in practices or legal requirements. Be sure to review it regularly, as your continued use indicates acceptance of any such changes.
Contact Us
Inquiries or complaints concerning this Privacy Policy should be addressed to us by: